Posted 3 weeks ago
Customer Service Representative Office Equipment Source Inc. 227 W Water St. Elmira NY 14901
Job Location: Office Equipment Source Inc. 227 W. Water St Elmira, NY 14901, other offices located in Vestal, Ithaca, Hornell, Rochester & Albany
Benefits- Healthcare, Retirement plan, Life insurance, travel expenses and business related items, laptop computer, paid holidays and vacation.
This is an amazing career opportunity at a high tech locally and family oriented company at the largest Xerox agent/dealer in upstate New York.
We have a terrific team in place at Office Equipment Source – it’s a supportive, team-oriented environment. We’re looking for the right individual who will fit in with our team, someone who is professional, motivated, self-starter and a team player.
• Handle some incoming calls for supplies and dispatching service calls and handling customer inquiries.
• Update the Xerox Sales Force database and create sales leads for Xerox equipment.
• Ship out supplies when needed
• Print & mail out service contracts for accuracy & generate contract, equipment and usage invoices
• Participate in team meetings and become an integral part of completing projects as needed
• manual and electronic filing
• Inventory control, managing stock levels and preventing obsolescence
• Work in the full Microsoft Suite, especially Excel, Salesforce and industry-specific eAutomate accounting software
• Full-time position with a well-established local company
• Competitive wage, commensurate Salary position depending upon experience.
• Great co-workers in a friendly environment
• Health Insurance, vacation pay, life insurance and Simple IRA available
• Opportunity to work with a company that is excited about its future and growth
So, please apply if you:
1. Have a passion customer satisfaction
2. Enjoy tackling new challenges and learning new software and being part of a technological industry
3. Have a proven ability to handle fast-paced environment.
4. Demonstrate a natural ease and effectiveness when dealing with clients and colleagues, if you enjoy developing new relationships and working in a fun environment.
Job ref code
Sales / Retail / Business Development