Field Break Fix Technician Apply Now
Carrollton, TX, USA Apply Now
Posted 3 weeks ago
Field Break Fix Technician
Dallas, TX USA
Field Break Fix Technician Job Description
Who we are:
Systems has been a Xerox agency partner for 20 years. We currently serve over 4,000
Xerox customers in the Dallas/Fort Worth Marketplace. Connex Systems, Inc is a
proud Xerox Agent/Dealer who consistently bring the value of a global company
with local and personal customer care.
What are you looking for?
Service position responsible for installation, maintenance and repair of Xerox printing
equipment and third-party products and systems including hardware, software,
networking products and operating systems.
want to be valued for your efforts and the relationships you develop with your
customers and your coworkers.
desire training programs and support to ensure that you have the resources
necessary to learn and properly maintain the products that you support.
routine services to ensure equipment availability to client site users
manage consumables and supplies replacement as required
customer training on assigned products to improve end user knowledge of
appropriate communication with Sales personnel within assigned area of coverage
accurate and timely monthly reporting of activities (as required) using
activity reporting software and tools
responsibly for customer satisfaction through proper use of customer management
skills and engaging the support of other Xerox personnel as required
Who are you?
School Graduate with mechanical/electrical trade school/training
prior experience delivering services to an on-site client environment
demonstrating superior customer service skills
field technician or electrical/mechanical repair experience
interpersonal skill and behaviors with the ability to interact with a diverse
capability in the maintenance and repair of electronic/electrical/ mechanical
printing or computer equipment
understanding of network printing, job creation and submission
to manage multiple tasks
to lift and move up to 50 pounds
reliable, dependable transportation