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Full Time

Technical Service Professional Apply Now

LITTLE ROCK, AR, USA Apply Now

Posted 4 weeks ago

Overview

Service Technician

At XMC Inc., we are improving our world one experience at a time through a Visionary approach with Integrity and a Team mentality that is “All-in” and Likeable. We provide outstanding experiences to our customers through field service support for office solutions that are powered by Xerox with a full toolbox of partners for printing, document solutions and workflow management.

 

If you already have service or install experience in the office print industry, we would love to discuss opportunities with you. You’re experience and background in the industry combined with our growth and success could make for a winning team!


If you’re looking for a great opportunity to learn a new and rewarding career path, XMC may be your chance. Here you can start in an entry level position with limited experience and work your way out into the field as you gain the experience necessary through ride days, classroom & online training.

We are currently searching for customer-oriented individuals to join the ranks of our service teams. As a member of the service team you will provide the best customer experience in the industry whether you’re implementing new hardware or fixing an existing issue.

Days are scheduled with new implementations and service calls. New hardware and solutions require a strong understanding of networking and connectivity, as well as an ability to train users on how to use their new solutions. Service Calls require a great understanding of electrical and mechanical troubleshooting and a willingness to use documented troubleshooting guidelines. Both require the ability to communicate, listen to customers, and fully understand their needs and problems to properly resolve them.

Ideal Candidate:

· Experience in Customer Service

· Eagerness to grow into a great career

· Industry or IT experience is a plus

· Mechanical and/or electrical skillsets

· Enjoy problem solving

· Must be able to pass a background check including: drug screening, criminal background and driving history

Benefits:

· Salary:

  • Industry Experience – $40k -55k  pending background and experience

  • New to the industry - $30k annual to start training path with a $4200 annual raise once you enter the field as a certified tech. (Average 6 months)

· Company vehicle and gas card provided.

· Healthcare options available

· 401k match available


About XMC INC:

XMC is a high-powered sales organization for Xerox Corporation.

XMC has established a rich history of excellence over the past 25 years we’ve been in business. We have become the second-largest Xerox office printer and copier dealer in the United States, with more than 80 staff members throughout 10 locations in four states. Through our focus on continuous learning we have built an organization that consistently strives to grow and improve. We are filled with people who have a passion for success and actively look to over-deliver on the needs of our customers. To help us build upon our growth, we are adding a New Business Consultant to our Sales Team.


 



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Job Attributes

Job ID

837

Job Type

Employee

Job ref code

SACAW0

Category

Installation / Maintenance / Repair